Posts Tagged ‘social media’

Today is the last post in a series with thoughts from some pretty smart folks to try to answer the question of why people should care about the intersection of sports and social media. You can see the first eight posts below:

• why should fans care?
• why should teams care?
• why should athletes care?
• why should agents care?
• why should coaches care?
• why should colleges care?
• why should agencies care?
• why should properties care?

Even if you already know why this is important, I hope you enjoy getting a variety of perspectives on this subject. If you have bosses, colleagues or friends that still don’t get it, maybe they’ll find some value in this series if you share it with them.

Today’s topic is sponsors. Sponsors should care because social media can help them increase the effectiveness and reach of their programs and activation efforts. Social media can help them achieve their goals and reach fans in interesting ways at the stadium and beyond it. Everything online is measurable, so sponsors can see what is driving actions/activity they’re interested in.

See below for a few thoughts from other smart folks about why properties should care about sports and social media.

Jackie Adkins – Social media gives sponsors a whole new medium to reach fans. The catch is the sponsors have to completely rethink how they approach fans in this medium. Talking at them isn’t going to work, so sponsors have to figure out how to start conversations with the end-consumer in a non-intrusive manner that leans more towards a conversation than it does advertising.

Dennis Allen – Social media provides sponsors a way to eliminate layers between them and their consumers. The real time assessment of their brand, product and strategy is invaluable in today’s world of global competition. Social media also affords them a way to be more personally involved with their audiences. As well as a method to get out in front of potential negative branding issues before they cause irreparable damage.

Anthony De Rosa – Sponsors, like properties need to connect organically on social media. They have to be here because that’s where the audience is.

Brian Gainor – Sponsors should care about social media because it serves as an additional channel to deliver and reap value from their property agreements. Sponsors can utilize social media as a cost-effective, engaging means to drive awareness for programs/promotional offers, drive traffic to microsites and URLs, stimulate discussion about products/team affiliation, capitalize on new inventory (owning social media channels), and seamlessly align with athlete endorsers (to name just a few). Properties are still in the early stages of developing and valuing their social media channels, so sponsors looking to make a huge splash with limited activation dollars should seek out this inventory now!

Lewis Howes – Sponsors should be looking at new ways to use social media in their campaigns in place of the traditional advertising methods. It’s no secret that people are becoming less trusting of companies and want to trust and interact with “real” people today. Sponsors should capitalize on that and come up with sponsorships that are personable to their consumers.

Ash Read – Social media allows sponsors to build up relationships with sports fans. Rather than just broadcasting their message they can provide interesting content, interact with fans and really build their brand through sponsorship. If a sponsor really wants to make the most from their sponsorship they should look into the possibilities of social media and digital activations. Sponsors shouldn’t try and use social media as a way to broadcast their brand name though, they should look to provide content that fans will appreciate and become a part of the community.

Brian Reich – The economy of eyeballs has been undermined by social media — its not enough to deliver a message, a brand now has to make a strong case for why their product is worth buying, address questions that consumers might have… and explain how their connection to an athlete or team can translate to an individual’s life. Sponsoring a sporting event and having your ads appear in the stadium or between segments of the broadcast won’t be enough. Fans get information from a variety of sources, and they look for more information than what is simply put in front of them before deciding to make a deeper investment. Sponsors make it possible for sports leagues to exist and games to be played, but social media gives them both an opportunity – and I would argue an observation — to add more to the fan experience, and the quality of the sports offering as well. They can use sports sponsorship as a venue to deliver a message about their commitment to a serious issues — and mobilize action among fans to respond and support a worth cause. They can add data and insight, through a lens that promotes their products or services — and in doing so demonstrate the value of their offering and commitment to creating a valuable experience for the audience. But they have to do something different if they want to realize a return on their investment.

Trevor Turnbull – Social media is all about building relationships. The success of a sponsorship agreement can be directly related to how closely tied their brand is to a team, athlete or event. Social media allows sponsors the opportunity to directly associate themselves to a sports team, athlete, venue or event. The influence that these entities have over their fan base can be directly attributed to the connection consumers might inevitably have with a sponsor.

Brendan Whilhide – Social media is a unique opportunity to reach your audience directly. Also, when done well, marketing via social media can have incredible results. See the recent Old Spice viral YouTube campaign as evidence of that.

Joseph Yi – To an extent, social media has changed the way that sponsorship deals have developed. No longer are online assets limited to banner placements and pre-roll advertisements on videos. Rather, sponsors are looking for ways to tap into the large distribution opportunities that social media provides. Because of social media’s sharing capabilities when sponsors look at areas like impressions, visibility, and the distribution networks that are possible, the opportunities are endless.

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Now it’s your turn – why do you think sponsors should care?

It’s been a lot of fun putting this series together. Hope you enjoyed it as much as I have.

Today is the eighth in a series of posts (a new post each day) with thoughts from some pretty smart folks to try to answer the question of why people should care about the intersection of sports and social media. You can see the first seven posts below:

• why should fans care?
• why should teams care?
• why should athletes care?
• why should agents care?
• why should coaches care?
• why should colleges care?
• why should agencies care?

Even if you already know why this is important, I hope you enjoy getting a variety of perspectives on this subject. If you have bosses, colleagues or friends that still don’t get it, maybe they’ll find some value in this series if you share it with them.

Today’s topic is properties. Properties can use social media in a variety of ways:

• drive awareness and get more butts in seats (sell more tickets to events)
• improve the fan experience before, during and after the event
• improve the experience for fans who are not able to experience the event in person (new content/monetization opportunities)
• increase the reach and effectiveness of sponsor activations to drive more sponsorship revenue

See below for a few thoughts from other smart folks about why properties should care about sports and social media.

Anthony De Rosa – Properties need it to brand themselves. Social media allows them the opportunity to connect with people in a organic way, if done properly.

Brian Gainor – Sports properties that assess social media primarily as a fan engagement tool and secondarily as a revenue-driver (direct/indirect) will experience the best results. Those who invest necessary time and resources to provide users with unique content (videos, pictures, stories), behind-the-scenes access, promotional offers, and insights will attract a multitude of avid fans online. This is in turn will help formulate new fan databases, deliver new promotional inventory for sponsors, serve as a means to drive traffic to merchandise/ticket/suite sales, and help maintain brand relevancy 365 days per year. Twitter and Facebook also help teams monitor real-time fan feedback, promote individual players’ brands and charities, demonstrate a tech-savvy corporate culture, and interact directly with both avid and casual fans all across the world. The opportunities are endless with social media!

Ash Read – Social media can generate more exposure for sponsors. In my social media interview with Real Madrid I learned that some club partners now prefer exposure on the clubs social media profiles (mainly Facebook and Twitter) to the official Real Madrid website. When putting together a sponsorship proposal or package properties should put a focus on digital rights and opportunities – this is something which is often overlooked. However, before properties can build social media into proposals they first need to build up their social media profiles and following; sponsors want eyeballs and being put in front of 20 Twitter followers probably won’t make them stand up and take note. If properties can allow sponsors to become part of a vibrant and large community then this becomes a great opportunity for sponsors.

Brian Reich – The people who build ballparks and design arenas are looking to create the ultimate fan experiences, and maybe to provide a team with home field advantage as well. The game unfolding on the field will always be the primary attraction, but in the digital age, and a socially enabled world, the experiences that fans have is not limited to what they can see from their seats. We are always connected, have access to more information than what is available on the scoreboard, and welcome the observations from those who are attending or watching the same game, at the same time. Just as social media creates the possibility of building a community around any event, properties should recognize the experience they must now create should be socially-enabled also. Give fans a way to interact with the building. Make connections between those inside an arena and those participating from afar. Capture and share the total experience that the gathering of fans makes possible, and use it as a way of enhancing the product (sports) as well.

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Now it’s your turn – why do you think properties should care?

Stay tuned for tomorrow’s post (the last in this series), which will examine why sponsors should care about social media/sports.

Today is the fifth in a series of posts (a new post each day) with thoughts from some pretty smart folks to try to answer the question of why people should care about the intersection of sports and social media. You can see the first three posts below:

• why should fans care?
• why should teams care?
• why should athletes care?
• why should agents care?

Even if you already know why this is important, I hope you enjoy getting a variety of perspectives on this subject. If you have bosses, colleagues or friends that still don’t get it, maybe they’ll find some value in this series if you share it with them.

Today’s topic is coaches. Social media can bring coaches closer to fans, ticket holders, donors, sponsors and even athletes they’re trying to bring to the programs they run. Social media gives coaches a direct line of communication to fans, which can help strengthen fans’ loyalty to the coaches and teams they love. Similar to athletes, coaches can use social media to build a following and open up new job and/or sponsorship opportunities. Social media has also led to recruiting 2.0–enabling coaches at schools with smaller budgets to identify talented athletes (or athletes they want to stay away from) based on the content about these athletes that exist online.

Also, some people have said that coaches need to make sure their players understand the RIGHT way to utilize social media–in a manner that reflects positively on the teams they play for. While this may not be coaches’ primary responsibility (I think this should fall to the same people that educate athletes on how to speak to the press), coaches are the perceived leaders of their teams. When a player does something negative, this reflects poorly on the coach, too. A coach needs to make sure athletes are given proper training so they aren’t using social media in ways that could hurt people’s perceptions of the coach or team.

See below for a variety of thoughts from other smart folks about why coaches should care about sports and social media.

Jackie Adkins – If you are like Pete Carroll, you can use social media to make your fans fall in love with you even more. If you’re like Roy Williams, you need to educate your players about how to act appropriately in social media. If you’re like Joe Paterno, well, leave the Tweeting up to your son.

Dennis Allen -Coaches need to know what the general perceptions are regarding their team and players. Also regarding their strategies. Coaches longevity is in decline. Demands to win are heightened. They need to please a lot of different audiences and as such need to heighten their awareness of what is being said. Social media allows them to stay “in the know.”

Anthony De Rosa – For amateur coaches, its a great tool to broadcast information to their players, like when their next practice is, etc. For major league coaches, again, it’s a way to talk to fans, but coaches aren’t really buying into social media in that way just yet. They prefer the traditional press conference, but that could change.

Brian Gainor - Social media serves as an effective means for coaches to connect with players/recruits, fans, and donors, and their local community. In the coaching space, Pete Carroll has differentiated himself through social media in both the collegiate and professional ranks. While at USC, Carroll used his Twitter profile to post viral videos of team meetings and off-field activities, engaging Twitpics, and unique moments where celebrities like Will Ferrell visited practice. With the Seahawks, Carroll has used social media to connect with the local Seattle DMA, provide real-time updates detailing team progress, promote his book tour, and thank fans for their support. If anything, coaches need to understand the social media space to stay one leg up in recruiting battles and understand how members of their organization (coaches, personnel, players) may be violating rules and/or missing out on engagement opportunities.

Lewis Howes – Coaches should care for similar reasons to athletes in career building. They also should be using social networks to monitor what’s happening with their own players.

Ash Read - Athletes will soon start arriving at new teams with social media profiles and fan bases, coaches will need to understand the ins and outs of social media and also keep on top what players can and can’t share through social media. Some coaches may be very open, however, others may not want to share behind the scenes images or info from the locker room as well as injury news and updates. Social media also holds massive opportunity coaches themselves to build their personal brands, just as it does for athletes.

Brian Reich – One of the wonderful extensions of the rise of social media has been the explosion of information that is available, and the addition credible voices to almost every conversation imaginable. With the controls on who can create and promote information lifted, new experts emerge, new perspectives begin to flow, and new insights can be gathered and processed. For coaches, this means there are more eyes to analyze game tape and countless different perspectives from which data and insight might be offered. The coaches that embrace social media can present their ideas for how to lead a team in more compelling ways — but also can embrace the opportunity to expand the size of their virtual staff.

Trevor Turnbull – Coaches need to be especially aware of the impact that social media is having on their role as the leader of their team. We have seen examples in the past where coaches have come down hard on players that act inappropriately online. Alternatively, by providing guidelines on acceptable conduct for players on social media platforms, a mutual trust and respect can be established between a coach and his players that is critical to the success of their team.

Brendan Wilhide – Coaches, especially college coaches, have the unique opportunity of fielding fan questions about their team or program on social media sites. Coaches can be brand ambassadors in social media.

Joseph Yi - With teams, athletes, and agents adopting social media, coaches can benefit from social media by giving themselves a voice. One great example of this is John Calipari, coach of the University of Kentucky. Calipari, who has over a million Twitter followers, uses social media as a way to interact with UK fans and the community. Just how athletes often like to voice their opinion on topics, social media gives coaches an outlet to the community rather than having to go through the media.

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Now it’s your turn – why do you think coaches should care?

Stay tuned for tomorrow’s post, which will examine why colleges should care about social media/sports.

Today is the fourth in a series of posts (a new post each day) with thoughts from some pretty smart folks to try to answer the question of why people should care about the intersection of sports and social media. You can see the first three posts below:

• why should fans care?
• why should teams care?
• why should athletes care?

Even if you already know why this is important, I hope you enjoy getting a variety of perspectives on this subject. If you have bosses, colleagues or friends that still don’t get it, maybe they’ll find some value in this series if you share it with them.

Today’s topic is agents. Agents need to stay on top of social media and what their clients are doing to:

• educate them on what to do and what not to do
• research what potential clients are doing well and not so well (you want to identify potential liabilities now, rather than later)
• understand where new monetization opportunities exist for athletes
• understand how to do damage control if necessary
• in some cases, to keep athletes from violating terms of their contracts

See below for a variety of thoughts from other smart folks about why agents should care about sports and social media.

Jackie Adkins – Your athletes will probably use some form of social media, whether it be a personal Facebook page or a fully integrated social media presence. No matter what it is, you have to realize that everything spreads quicker in the social age. This means naked photos, mug shots, un-kosher tweets, and stupid comment sin post game press conferences. Make sure your athletes know what to say and what not to say in these mediums, because they don’t want to end up on Deadspin.

Dennis Allen – Management sees what the fans are saying about teams and players. Agents need to be aware of this to properly position and market their assets before, during and after contract negotiations.

Anthony De Rosa – Agents should care because they have less control over their clients. Agents want to control the message and the story around their client, but it’s harder to do that when they have so many outlets they can speak through at a moment’s notice.

Ash Read - It’s essential that agents understand social media and they need to make sure their clients have adequate social media training to avoid the potential pitfalls. We all talk about the endless opportunities social media provides but someone needs to make sure athletes understand what they’re doing. Agents also need to understand the commercial benefits of social media and how they can make it pay off for their clients. Once an athlete has built up a following on social media there are endless ways they can utilise it and make it a part of endorsement details.

Brian Reich – Agents are in the business of selling athletes — they negotiate large contracts, put together endorsement deals, and manage public relations on behalf of their clients, with the goal of enhancing their value in the eyes of owners and sponsors. For an agent to demonstrate that an athlete is valuable, they need to show the passion of fans, and the prospect of converting interest into revenue. As social media becomes a more embedded part of all aspects of life, it redefines consumer culture — so agents must understand that community and accountability and transparency (values that you see on display across all types of social interaction online) contribute to the ways people get/share information, and what motivates someone to buy a product, and thus should be applied to their work with athletes as well.

Russell Scibetti - Agents should care for the same reason that athletes need to care. If an agent is going to best represent their client’s interests, they need to be just as aware, if not more aware of the impact that social media has on their client’s brand. How their clients interact with fans on social media can affect everything from player contract negotiations to maximizing the athlete’s endorsement and marketing opportunities.

Trevor Turnbull – Athletes turn to their agents for advice on all kinds of topics including contract negotiation, financial planning, legal advice, investments, marketing and promotions. Agents that choose to ignore the power of social media are taking a huge risk. After all, their clients have the ability to positively influence the profitability of an agency. If the agent does not assume the role of guiding their clients with regards to social media best practices, the athletes can say and do whatever they want. Therefore, it is in the best interest of a sports agent to provide guidance to their athletes on how to represent themselves via social media in a manner that is best for their career.

Brendan Wilhide – Social media is a great way to build awareness about your clients and “tell their side of the story.” Agents can use social media to break news about their clients, too, and even scoop the media sometimes.

Joseph Yi - For agents, social media is a great tool for networking. As social media creates a free flow of information, social networks like Twitter act as a business card into some athletes who may be looking for representation. Similarly, professional social networks like LinkedIn give agents a professional presence/resume online.

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Now it’s your turn – why do you think agents should care?

Stay tuned for tomorrow’s post, which will examine why coaches should care about social media/sports.

Today is the third in a series of posts (a new post each day) with thoughts from some pretty smart folks to try to answer the question of why people should care about the intersection of sports and social media. You can see the first two posts below:

• why should fans care?
• why should teams care?

Even if you already know why this is important, I hope you enjoy getting a variety of perspectives on this subject. If you have bosses, colleagues or friends that still don’t get it, maybe they’ll find some value in this series if you share it with them.

Today’s topic is athletes. Athletes are in a great position to benefit from social media tools and platforms. Social media gives athletes a direct line to fans, and fans a direct line to athletes. Instead of having to tell their stories through media outlets, athletes can now tell fans directly. This gives athletes an opportunity to show their human sides (for bad or for good) and shed light on their favorite brands/sponsors, products and charities. Even after athletes’ careers are over, they’re still able to interact with fans and extend their influence via social media.

See below for a variety of thoughts from other smart folks about why athletes should care about sports and social media.

Jackie Adkins – In the past, your game was just about all you had to separate yourself from other athletes and capture the hearts of sports fans. That is still important, but social media can both help you win over new fans and make your existing fans even more. This means you are more attractive to sponsors, get more love from the media, and get more cheers during the game.

Dennis Allen – Athletes are needing to become much more brand conscious in this new world of constantly streaming information. Social media is a way for them to engage the fan and their other constituencies directly. To create and broaden their own brand/personality.

Steve Cobb – Social media is a match made in heaven for athletes who want to connect with as many fans as possible, build their brand, attract and activate sponsors, and set themselves up for a career after sport. Sports fans are spending less time watching TV and listening to the radio and more time watching YouTube videos and chatting on Twitter, so what better place to establish a presence and distribution network than the media channels of the future? There is no denying the rising expectation levels of both fans and sponsors for athletes to utilize social media.

Brian Gainor - Social media allows athletes to no longer live at the mercy of the media – they now control their own message. By investing adequate time and resources into developing their own personal social media channels, athletes can manage their brand in an effective, yet cost-efficient manner. Athletes can utilize social media channels to build a loyal fan base, leverage their endorsements, promote national ad campaigns, control messaging around major decisions (free agency, off-the-field deals), communicate directly with fans and fellow celebrities, and promote charitable initiatives.

Anthony De Rosa – Athletes can bypass the middleman of needing a publicist. They can connect directly to fans if and when they want to.

Lewis Howes - Athletes should care about social media because of the opportunities for personal branding. Many athletes’ careers end the day they retire from the court or field. If they are planning ahead for that next career stage they can capitalize on their popularity as an athlete and turn that into a new business venture. Social media builds a network that can be carried from a life as an athlete to the next stage of their career.

Ash Read - Superstar athletes like Lebron James, Payton Manning and Lionel Messi will get the big endorsement deals, sponsorships and publicity without social media because they are the best at what they do. For athletes who aren’t ‘superstars’ getting visibility and building your own fan base can be difficult and this is where social media can help. Social media gives everyone the opportunity to be different and stand out from the crowd. Social media also allows athletes to show fans their real personalities, something which doesn’t always show through on the court/field.

Brian Reich – Social media isn’t a thing, a set of tools or tactics that anyone can use to advance their work. Social media is how people, looking to connect with others who have shared interests or who are hoping to develop a relationship with an organization that is doing something they care deeply about, engage and develop relationships. Though modern-day athletes have become, in essence, brands, the motivation for fans is to connect with them as human beings. Social media makes athletes more accessible and provides an opportunity for athletes, who are willing, to engage in a deeper, more direct, more genuine conversation, build trust, and develop true relationships

Russell Scibetti - In the age of free agency and big contracts, the most important thing that a player has outside of their contract is their brand. They need to care about social media because it gives them a direct-to-consumer communication channel that has more influence over their brand image than any jersey or team logo does. Because of the power that this medium has, players need to have a great balance of being genuine and being self-aware. They should let that fun personality shine through while remembering that once they click “Submit”, there’s no going back. They need to better understand the pros and cons of the instantaneous nature of social media.

Trevor Turnbull – Social media allows athletes to control their own personal brand and messaging. For superstar athletes, this means being able to paint their own picture on how they are perceived by their fan base, rather than giving up that control to the mainstream media. And, of course, for those athletes that are not of “superstar” status, social media can help build a loyal following that can prove to be extremely valuable in contract negotiations. It also allows opportunities for new revenue streams in the form of sponsorship agreements that can present themselves as a result of the direct influence athletes have with their unique fan base.

Brendan Wilhide – Athletes on social media control their own message. They can talk to fans and increase their fanbases and exposure with a strong social media presence. Athletes are joining Twitter and other social media sites at a very fast pace because they recognize the unique opportunity to interact directly with their fans via social media.

Joseph Yi - Social media has been an especially valuable tool to athletes because of its usefulness as a branding tool. Not only is it valuable for well known athletes like Shaquille O’Neal, but also for the lesser known individuals who are trying to make a name for themselves. More and more, we are seeing teams utilizing rookies and unknown athletes as part of their social media campaigns because these individuals are seizing the new opportunities to get their name out there through social media engagement.

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Now it’s your turn – why do you think athletes should care?

Stay tuned for tomorrow’s post, which will examine why agents should care about social media/sports.

Today is the second in a series of posts (a new post each day) with thoughts from some pretty smart folks to try to answer the question of why people should care about the intersection of sports and social media. You can see yesterday’s post (why fans should care) here. Even if you already know why this is important, I hope you enjoy getting a variety of perspectives on this subject. If you have bosses, colleagues or friends that still don’t get it, maybe they’ll find some value in this series if you share it with them.

Today’s topic is teams. Teams have a ton of opportunities utilize social media and new platforms to increase fan loyalty, sell more tickets and merchandise, create new revenue streams for themselves and their sponsors, reach fans beyond the stadium and get a deeper understanding of what is important to fans. As traditional media often lack the resources to give many teams proper coverage, teams need to think like publishers to get their content in front of as many people as possible–in formats that fans want.

See below for a variety of thoughts from other smart folks about why teams should care about sports and social media.

Jackie Adkins – Your fans are talking about you in social media regardless of whether you’re active there or not, so you might as well listen to what is being said. Then, if you want to take it to the next level, you can give your fans a deeper into look and more access to your team than ever before, which will strengthen their emotional attachment to the team. Finally, you have the chance to build relationships with very influential supporters of your team in the form of bloggers, who have large and very faithful readerships.

Dennis Allen – Social media gives them an open forum to listen to the fans. To learn what is important to them. An opportunity to find out what is working and what is not. A way to factor real time input into their decision making process.

Steve Cobb – Different teams have different priorities. While the Wizards may be focused on selling tickets to fans in DC and attracting new sponsors, the Capitals may be focused on reaching fans outside of DC and activating existing sponsors. But no matter the goal, social media is a flexible tool that teams can leverage to achieve it. Beyond the obvious benefits of providing a voice for fans and distributing the latest news and highlights via Facebook and Twitter, teams now have the power to offer integrated real-world fan experiences through promotions using Foursquare and SCVNGR that creatively make use of assets and offer unique value to partners. In today’s sports world, just having a social presence is not enough and not having a social presence is inexcusable.

Anthony De Rosa – Because now they have real time feedback system to tap into what their fans are saying about their team. Much cheaper than focus groups and much quicker.

Lewis Howes - Teams should care for several reasons. Chance to brand the team, grow a fanbase or just increase fan loyalty. Teams can increase ticket sales for certain games or matches. They can use social media to create a buzz online that translates to press coverage. The list of benefits goes on.

Ash Read - Social media holds amazing opportunities for sports teams of all sizes. In my opinion one of the biggest benefits for sports teams is the ability to have constant communication with their fan base. In the past, many teams have faced club/fan disconnect, meaning fans would often visit un-official or fan run sites and not get their information from official sources but, social media has countered that in many cases. Social media also gives teams the opportunity to bring their fans closer and really make them feel a part of the team; this can be done through behind the scenes content, videos, images and conversation. Conversation is a key to social media, hence the word “social.” However, this has often been overlooked, especially over here in the UK.

Brian Reich – Teams are competing for attention, and dollars, along with every other brand, organization and distraction that exists in people’s lives. Thanks to social media, organizations are now receiving far more direct, focused, and constructive feedback from their most important customers. Those who listen and embrace that feedback, develop deeper, more meaningful relationships with their audience — and that results in more attention, energy, and yes, money.

Russell Scibetti - Teams should care because fans care. Their most active, passionate and vocal advocates are participating in the social media landscape, regardless of whether the teams are there or not. So really, teams have two options: ignore the conversation and stick to old-fashioned, one-way marketing, or join the conversation and engage with their fans. I think the answer here is obvious.

Trevor Turnbull – In the world of professional sports, teams are focused on winning (of course). But, they are also driven by profitability. The lifeline of a sports franchise is their fan base. Social media provides opportunities for teams to enrich the fan experience while building loyalty and trust through the highs and the lows. The connection that can be built between teams and their fans through social media can have a significant impact on the financial success of the team via ticket and merchandise sales.

Brendan Wilhide -Your fans are already passionate about your team. Tap into that passion by engaging them via social media and share in the fan experience with them.

Joseph Yi - From a team perspective, social media is great because it’s cost effective in regards to marketing dollars and also it allows teams to have a more “intimate” relationship with their fans. Teams are able to have a better understanding of what their fan base is saying about them and social media also provides teams with a chance to update fans instantly. When used effectively, social media can be a powerful tool that can bring fans together.

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Now it’s your turn – why do you think teams should care?

Stay tuned for tomorrow’s post, which will examine why athletes should care about social media/sports.