While the numbers for location-based services appear to be growing, the technology really hasn’t lived up to its potential yet, since there’s often no real reason for checking in; checking in to share a location with friends probably isn’t enough for most people. However, I still think there’s a ton of potential here, especially for the sports industry. Teams can tap into the fact that fans come to stadiums and arenas for hours at a time and often like showing off their fandom. They can reward fans and incentivize them to check in by offering real and virtual benefits. Sponsors can be integrated into these types of programs, so it’s a win for everyone.  For more information on the sports industry and location-based services, check out this great white paper from Tariq Ahmad.

Back in February, I wrote about Valuevine, a location-based analytics platform. Neil Crist, Valuevine’s CEO, kindly provided me with access to their platform so I could see what it had to offer. I thought it’d be fun to do a quick run-down of the top MLB stadiums, ranked by the number of check ins at each of them. In this case, check ins include data from Foursquare, Facebook Places and Gowalla.

See below for the top 10 MLB stadiums with the most check ins and click this link to see a Google Doc with the full results.

1. AT&T Park – 284,854
2. Dodger Stadium – 233,008
3. Wrigley Field – 201,277
4. Yankee Stadium – 196,799
5. Target Field – 105,736
6. Busch Stadium – 96,989
7. Coors Field – 89,113
8. Citi Field – 86,373
9. Safeco Field – 81,670
10. Petco Park – 71,186

One thing that obviously stands out about the stadiums with the most check ins is that they’re all in very large cities. The top two stadiums are in California, which has a reputation for being home to many technologists and early adopters. One thing that stands out to me is that Yankee Stadium has over two times as many check ins as Citi Field. Any Yankees or Mets fans care to comment on this discrepancy?

It’s getting late so I’ll let you think about other insights to pull out of this data. Is there anything that surprised you about this data? What do you think about the future of location-based services and sports?

Here are the slides from my presentation, as well as some key points. My goal was to give examples of opportunities made possible by social media and share some ways brands/properties can enhance current fan experiences or create new ones. The video from slide 19 didn’t make it into Slideshare (it didn’t work during my presentation either), but you can watch it here. On a couple of the other slides, the formatting looks a little strange, but hopefully you can still get the main points.

3 Main Points

1. Social media tools and platforms are unlocking some great opportunities for properties and sponsors
2. We can measure this stuff and prove its value
3. There are people out there doing some really cool things

Intro

Social media tools and platforms are everywhere. But they’re not social on their own; people are social.

There are a lot of opportunities–listening, responding, content delivery, promotions, etc. 1 to 1 conversations and 1 to many.

What do you do? Focus on your fans and enthusiasts. These people have always been passionate about brands/teams/properties they love. Social tools have just helped amplify their voices and bring people close to the things they love and others who share their passions.

Fans crave experiences, engagement and recognition. This has always been true, but now there are new opportunities to deliver these things.

New opportunities – beyond the stadium, for enthusiasts and fans to engage with each other, and for properties and sponsors to engage fans.

Example of access, engagement, and recognition coming together – Old Spice response campaign with Isaiah Mustafa. 40 million views after first week. Now, most viewed YouTube channel of all time. And sales went up.

Relationships are the currency of social media. Likers, fans, followers, subscribers are essentially the same–people you can build a relationship with. Relationships are what help you increase the things you care about–awareness, sales, attendance, customer lifetime value, etc.

Opportunities to make current fan experiences more social

Socialize your website. Enable and encourage people to share your content. Over 1 million websites use the Facebook Like button. People who like articles click on 5.3x more links than average Facebook user and have 2.4x as many friends (310 vs. 130).

Encourage fans to share their experiences. Empower your advocates and enthusiasts. Strategically reward or incentivize people to encourage sharing.

Socialize your events

• Location-based services. Offer rewards (content + experiences) to incentivize check-ins and increase awareness, foot traffic and sales.
• Encourage people to share content while at events
• Show people at events what others are saying about it

Group buying. People like buying things with others, especially if what they’re buying is cheaper this way.

Socialize your giveaways and promotions. Encourage people to share them and think of how you can use social platforms to get the word out and create/run specific promos and giveaways for social platforms.

Ideas for creating new experiences

Identify your passionate and profitable fans – within your database and outside it. Involve these people in new experiences and targeted programs.

Appreciate and Involve Bloggers. Warriors did a great job of this with their Tweedia Day.

Create new content. If you want people to care about you, you have to offer them something of value. Offer people exclusive, behind-the-scenes content on Twitter and Facebook (use tabs and maybe require a “like” to unlock the content)

Extend your event’s reach. American Express and Twitter created a great real-time hub for Mercedez-Benz Fashion Week. The site displayed tweets, pictures and videos about the event from fashion gurus, models and others. Great way to reach people who may not have attended the event, but still wanted to keep up with what was going on. And another way for AmEx to further align its brand with fashion while giving people exclusive access and content.

Social media is unique in that it powers experiences and is also used to promote them. Social-only programs are cool, but it’s a lot more powerful when you have a great idea/program and can integrate social into it.

Panthers Purrsuit case study. The Panthers teamed up with a main sponsor (Allen Tate) and 14 other sponsors to create a social media scavenger hunt. The event wasn’t just a social thing-it was promoted  in a variety of ways (email, social media, banners on Panthers/sponsor websites) and generated some great coverage in traditional media. On Saturday, October 23, 64 participants started at Bank of America Stadium in Charlotte, NC, and followed clues to arrive at specific sponsor locations. People had to tweet, post content, check-in, complete challenges, etc at each location. More than 1000 photos were posted to sponsor walls and there were 1200+ tweets with the #purrsuit hashtag posted on the day of the event. More importantly it drove actual people to sponsor businesses to help build new relationships and it showed businesses that Twitter and Facebook are more than just tools for pushing out content.

Measuring Success

• Establish goals
• Map metrics to goals
• compare before/after numbers
• Look at long-term trends

What to measure:

• Business metrics
• Share of voice and sentiment
• Awareness
• Engagement
• Influence
• Popularity

7 keys to success for implementing a program – slide 41.

5 things an agency can help you with (obviously there are more than 5, but here are a few)

• monitoring what’s being said
• identifying enthusiasts and influencers
• help set up/socialize presence on social sites
• creating and executing promotions
• Measuring results and collecting data

Hope you enjoyed the slides/notes. Would love to hear what you think.

Athleague helps collegiate intramural programs and amateur sports leagues manage and run their leagues more efficiently. I spoke with Athleague CEO and co-founder, Ravi Mishra, last month via phone and really enjoyed the conversation. Please see below for some questions I had about Athleague and Ravi’s answers.

What Is Athleague?

Athleague provides an organizational solution and social network for amateur sports leagues. We make the lives of league organizers easier by giving them the tools they need to run their league, and we enhance the experience for players by providing stats, scores, standings and making their sports life more social.

Where did the idea for Athleague come from?

While we were in college, we couldn’t help but notice how poorly our school’s intramural program was run. The leap between that thought and the idea for Athleague was fairly straightforward, and we quickly realized that it was a need that wasn’t being met for many different types of leagues.

How does Athleague plan to make money?

Three ways:

1) Payment transactions – people have to pay for leagues, so we built a convenient payments module into our site and add a small service fee to transactions.

2) Advertising – many companies want to reach our user base, so we provide targeted, intimate means for doing this.

3) Affiliate sales – our users need to buy equipment, so we can point that at places where they can do just that. Currently, this is tied in with 2).

What is the number one thing you’re focused on with the business?

Adding customers, but expanding the number of marketing partners we have is probably a close second. We’re working with a Fortune 500 sports apparel company, but it’s always good to have a stable of companies advertising on your site.

How do you see social media tools and platforms affecting the way sports are organized and run in the next few years?

So, social media doesn’t really offer much for large scale league organizers. Smaller-scale sports leagues (especially casual leagues) can leverage social media on more of an ad hoc basis, but the large leagues really need the infrastructure and organizing firepower of a dedicated system.

However, I think where social media can turn this space on its head is advertising. Most of our competitors are charging for their product, and/or tacking on huge transactions fees. We think that by engaging the players and providing them with a great user experience, we can keep our product free and deliver next-gen marketing solutions for companies trying to reach our user base. The possibilities for combining branding/marketing with features that players love are quite intriguing.

If you had $1 million to spend on Athleague right now, how would you spend it?

• 10% toward more sales people (full times + interns)
• 10% customer acquisition incentives
• 25% for engineering hires to develop the product for other verticals
• 5% increasing salaries -to get us off Ramen wages
• 50% saved to increase the runway

For more on Athleague, check out this article in Mass High Tech.

• why should fans care?
• why should teams care?
• why should athletes care?

Even if you already know why this is important, I hope you enjoy getting a variety of perspectives on this subject. If you have bosses, colleagues or friends that still don’t get it, maybe they’ll find some value in this series if you share it with them.

Today’s topic is agents. Agents need to stay on top of social media and what their clients are doing to:

• educate them on what to do and what not to do
• research what potential clients are doing well and not so well (you want to identify potential liabilities now, rather than later)
• understand where new monetization opportunities exist for athletes
• understand how to do damage control if necessary
• in some cases, to keep athletes from violating terms of their contracts

See below for a variety of thoughts from other smart folks about why agents should care about sports and social media.

Jackie Adkins – Your athletes will probably use some form of social media, whether it be a personal Facebook page or a fully integrated social media presence. No matter what it is, you have to realize that everything spreads quicker in the social age. This means naked photos, mug shots, un-kosher tweets, and stupid comment sin post game press conferences. Make sure your athletes know what to say and what not to say in these mediums, because they don’t want to end up on Deadspin.

Dennis Allen – Management sees what the fans are saying about teams and players. Agents need to be aware of this to properly position and market their assets before, during and after contract negotiations.

Anthony De Rosa – Agents should care because they have less control over their clients. Agents want to control the message and the story around their client, but it’s harder to do that when they have so many outlets they can speak through at a moment’s notice.

Ash Read - It’s essential that agents understand social media and they need to make sure their clients have adequate social media training to avoid the potential pitfalls. We all talk about the endless opportunities social media provides but someone needs to make sure athletes understand what they’re doing. Agents also need to understand the commercial benefits of social media and how they can make it pay off for their clients. Once an athlete has built up a following on social media there are endless ways they can utilise it and make it a part of endorsement details.

Brian Reich – Agents are in the business of selling athletes — they negotiate large contracts, put together endorsement deals, and manage public relations on behalf of their clients, with the goal of enhancing their value in the eyes of owners and sponsors. For an agent to demonstrate that an athlete is valuable, they need to show the passion of fans, and the prospect of converting interest into revenue. As social media becomes a more embedded part of all aspects of life, it redefines consumer culture — so agents must understand that community and accountability and transparency (values that you see on display across all types of social interaction online) contribute to the ways people get/share information, and what motivates someone to buy a product, and thus should be applied to their work with athletes as well.

Russell Scibetti - Agents should care for the same reason that athletes need to care. If an agent is going to best represent their client’s interests, they need to be just as aware, if not more aware of the impact that social media has on their client’s brand. How their clients interact with fans on social media can affect everything from player contract negotiations to maximizing the athlete’s endorsement and marketing opportunities.

Trevor Turnbull – Athletes turn to their agents for advice on all kinds of topics including contract negotiation, financial planning, legal advice, investments, marketing and promotions. Agents that choose to ignore the power of social media are taking a huge risk. After all, their clients have the ability to positively influence the profitability of an agency. If the agent does not assume the role of guiding their clients with regards to social media best practices, the athletes can say and do whatever they want. Therefore, it is in the best interest of a sports agent to provide guidance to their athletes on how to represent themselves via social media in a manner that is best for their career.

Brendan Wilhide – Social media is a great way to build awareness about your clients and “tell their side of the story.” Agents can use social media to break news about their clients, too, and even scoop the media sometimes.

Joseph Yi - For agents, social media is a great tool for networking. As social media creates a free flow of information, social networks like Twitter act as a business card into some athletes who may be looking for representation. Similarly, professional social networks like LinkedIn give agents a professional presence/resume online.

—

Now it’s your turn – why do you think agents should care?

Stay tuned for tomorrow’s post, which will examine why coaches should care about social media/sports.

The video features Andrew Rosen (Washington Wizards), Mark McClure (DC United), Sean Parker (Washington Capitals) and Steve Cobb (Activ8 Social). Hope you enjoy.

Sports Teams on Social Media – 140 Conference Video from Jason Peck on Vimeo.

I highly recommend you check out a 140 conference in your area if you get a chance. The events, put on by Jeff Pulver, are a great way to learn about “the state of now” and how real-time tools and technologies are affecting a variety of industries and businesses.

Yesterday I was in New York for the 140 Conference, which brought together some amazing, smart people to talk the effects of the real-time web on people and businesses. Like some of the other conferences I’ve been to lately (such as Social Fresh), the content was stellar. But what I really enjoy about these types of conference is meeting new people and hanging out with other people I’ve met before.

Ok, on to the sports stuff. Here are my notes from a panel titled “How Social Media is Changing the Face of Golf.” Panelists included:

• Dennis Allen (@dennis_allen) – Golf Industry Veteran
• Kathleen Hessert (@kathleenhessert) – President, Sports Media Challenge
• Ryan Ballengee (@waggleroom) – Blogger
• Scott Gutterman (@PGATOUR_EP) – Executive Producer, PGATOUR.com

As you might be able to guess from the title, the panel focused on the intersection on how social media is changing golf. This topic is very interesting to me because I play golf  and watch the tournaments occasionally, but don’t really think of myself as an avid fan. I always root for Phil, since us left-handers have to stick together, but I don’t feel a strong connection with any one golfer.  Like baseball, golf is tough for me to watch live on TV, because it’s pretty slow. I think the more golf can utilize social media to help make the sport and golfers more accessible and interesting to casual fans, the more the game will grow.

Please see below for some of my notes and thoughts on the panel.

Why does social media matter?

Kathleen kicked off the panel by asking why social media matters in golf. A big plus is that information moves so quickly through social media compared to golf, in which things typically move slower. Kathleen highlighted an Arnold Palmer quote: “Watching golf on TV is like watching paint dry.”

Scott mentioned that social media is enabling an interesting thing to happen; fans who aren’t able to attend the tournaments in person are acting like an online gallery. They’re talking about the tournament and players as the action unfolds. And some moments (ex: Brian Davis calling a penalty on himself to give up a shot at his first TOUR win) generate a considerable amount of conversation on Twitter.

Kathleen revealed that she had posed a question on Twitter asking for people’s thoughts on the future of golf in a social media world. She shared on of the more interesting answers she received, which predicted the formation of virtual clubhouses. This is a very interesting concept. On one hand I really like the concept of exclusive communities; on the other hand, the exclusive/off-limits notion of golf that people have is a detriment to the game.

Here’s a half-example of a virtual clubhouse. American Express has its Members Clubhouse, a microsite which highlights the company’s golf-related sponsorships and gives cardmembers access to exclusive golf deals and discounts. The site is very well-done, but all good things can be improved, right? If I were them, I might take it a step further and integrate more social elements to turn it into more of a community where golfers/cardmembers can connect with each other, share travel and course reviews, talk about golf, and also learn more about how American Express can help people live the golf lifestyle to the fullest. American Express has done a great job with its OPEN FORUM, a resource/community for small business owners. Maybe they can do this with golf. What do you think?

Back to the panel. Dennis Allen shared the news that he’s starting a golf entertainment network called “The Back 9.” The network aims to make golf more accessible and interesting to average people. Golf by the fans, for the fans. If they can figure this out, I think it definitely has potential to shake up the golf world.

What will change about golf?

Kathleen wrapped up the panel by asking participants what will change about golf in the future. Ryan said that social media will enable fans to get to know golfers more and see more of their personalities. News will continue to spread faster, he added.

Scott said there will be more focus on getting people to interact with golf and the tournaments no matter where they are. I’m excited for this. One of the social media’s strengths is being able to compliment real-life events and extend their reach and interactivity.This should bring more fans to golf and more revenue opportunities for brands involved in the sport.

Dennis offered the final thought of the panel – that in the near future, more focus will be around developing golf programming based on fan feedback. From the  short chat I had with Dennis, it sounds like this is the approach they’ll be taking with “The Back 9.” I’m looking forward to seeing how this unfolds.

Thanks for reading my thoughts about the panel. What do you think about how social media will change golf?

On a side note, I was recently nominated for a Business of Sports Award (best Twitter account). There are a lot of other smart folks who have been nominated for awards there, too. If you’d like to support me, drop a comment on the  site. Either way, I’d encourage you to check out The Business of Sports. It’s a great resource!

On January 29 sports agents, litigators, salary cap analyst and sports law students will meet at the University of Florida Levin College of Law for the 2010 UF Sports Law Symposium.

The 2010 UF Sports Law Symposium, “Discussion: Bargaining Collectively,” presented by UF’s Entertainment & Sports Law Society, will bring together sports law experts and representatives from the National Football League, National Basketball Association and Major League Baseball to discuss why CBA’s exist, how they help players and owners, and to identify contract terms that will likely be argued before the agreement expires. The free event, set to kick off at 11 a.m. at UF Law’s Chesterfield Smith Ceremonial Classroom 180, will offer CLE credits.

The keynote speaker for this year’s symposium will be Harvey W. Schiller, Ph.D., who has served as president of the International Baseball Federation since 2007 and is also chairman of the board and CEO of GlobalOptions Group, a multidisciplinary international risk management and business solutions company located in New York. Prior to joining GlobalOptions in 1994, Schiller held posts at Turner Broadcasting System, served as the executive director/secretary general of the United States Olympic Committee and was the commissioner of the Southeastern Conference.

Closing the day-long symposium will be Donald Fehr who served as the general counsel of the Major League Baseball Players Association beginning in 1977, and as its executive director for 26 years from December, 1983. In his role as executive director, Fehr served as the players’ chief negotiator in collective bargaining with major league owners and was responsible for contract administration, grievance arbitration and pension and health care matters. Fehr will address the role of collective bargaining in professional team sports, and discuss his experiences in his role with the players association.

To view the symposium agenda, speaker profiles and designated CLE credits, visit http://www.ufsportslaw.com/symposium.html.

For more information regarding the symposium, contact Darren Heitner at heitner@gmail.com.

It is my pleasure to present the ebook, Sports and Social Media Predictions 2010, which features 16 smart people and thought-leaders who have graciously shared their opinions, thoughts and predictions for sports and social media in 2010.

Feel free to download this, read it, blog about it, and share with your friends and coworkers. I hope you find it interesting.
Sports Social Media Predictions 2010

Thank you all for your participation. It’s been great connecting with you this year!

Special thanks to Ash Read for helping with the design/layout of this.

I also want to thank Dr. Tim Newman, the Coordinator of the Sport Management Program at York College for recommending me to Erik and sharing some of his time with me. I met Tim early this year on Twitter, then in person at the CSRI Conference in Chapel Hill. It was good seeing Tim again and meeting his wife and one of their daughters. Here’s the video interview Tim did with me. Tim-thanks for the opportunity and hopefully, I’ll see you again soon. And have a safe trip/awesome time in Malaysia!

• Market research
• Product development
• Customer service
• Sales and marketing
• Employee hiring

A few businesses and teams get this, but overall we’re still not there yet. Many teams are getting involved, but not always with a purpose or clear strategy. A Facebook page that has 100k people on it is worthless, without the proper strategy behind it. If you’re a team, you don’t really want Facebook fans, you want ticket buyers.

The video below describes some ideas for ways that teams can use social media the right way and what benefits they (and their fans) can get from this.

The last idea in the video is one I look forward to exploring more, and would love your thoughts on. It’s one thing to do some basic videos occasionally and make them exclusive to Twitter or YouTube to drive awareness and engagement. But hardcore fans are always willing to consume more, in my opinion. Why aren’t teams capitalizing on this?

More and more fans now want to participate, be involved in the creation of ticket packages, get exclusive, behind-the-scenes videos, articles and real-time updates, get personalized merchandise, vote on ideas for sponsor promotions, etc.  Clearly people want content in new forms as indicated by the explosion of sites like Twitter. Why aren’t more teams taking some of these concepts, creating new content areas and fan clubs and charging fans for access to drive revenue?

If you’re a die-hard Lakers fan, wouldn’t you pay for the right to see Kobe’s real-time updates right after the game, before the press get a crack at him? Wouldn’t you pay to have access to short, 30 second videos from Phil Jackson before and after practice? Wouldn’t you pay for a chance to ask a member of the Lakers staff or ownership any question you wanted once a month? I know I would.

I think teams may need to rethink a lot of the things they’re doing online. There should be a balance between using these free social media tools to expand an audience and keep a pulse on what fans want/think vs. charging people for access to really cool content and opportunities. Some of the things teams and players are doing on outside sites could be moved in-house (and on team communities, so they have a better value proposition) so they can be better monetized and packaged for hardcore fans. I think this is the only way teams will see a good ROI from their efforts and will be able to justify spending money on new opportunities that serve to engage fans in more ways.

I’m always interested in hearing what you think. Thanks for watching/reading and I look forward to your thoughts on this.

Do you think the term “sponsorships” is outdated and everything should be called partnerships? just an idea I’ve been thinking about…

It was really just an idea I’ve briefly thought about on occasion. A lot of times the terms “sponsorships” and “partnerships” are thrown around and used interchangeably to describe deals between entertainment and sports properties and brands. But does the wording that properties/brands use reflect how they actually see their relationships? Should we be moving towards the use of partnerships (which imply that both sides benefit) and away from sponsorships (which unfortunately has not been very well explained to the general public)?

Your Responses

After I posted that message on Twitter, I got some great responses. Thanks to all who contributed the thoughts below (earliest responses posted first):

rscibetti@JasonPeck I definitely see a mix of both terms. Definitely tells you something about how the entity views the relationships

MJMunson@JasonPeck No, people just need to know what it means. Look up the latin roots for sponsor and you’ll see it is a perfect word for its use.

BizballMaury@JasonPeck It’s moving more & more toward partnerships as deals are multi-pronged. See my NY Post article on Yankees/Audi http://ow.ly/hoef

jpbrunelle@JasonPeck I think it depends on the context, but ‘sponsorships’ will remain in play for the foreseeable future. Bigwigs want to sponsor.

MJPatzwaldt@jasonpeck i still think there’s a difference between sponsorships and partnerships…those sponsored tend to have longer term benefits

jeffmard@JasonPeck partnership implys 2-way street, sponsorship implys other “partners” exist. Which is more true? then u have advertiser…

Play3r_VP@JasonPeck sponsorships is out. partnerships are in. it’s about relationships + alliances… NOT about hand outs.

mmahoney13@JasonPeck I think the Sponsor should be emphasized more in many cases, esp PGA Tournaments and even teams. they enable us to do more

sponsorpitch@JasonPeck IMO, not outdated & no need to hide from the term + lots of different types of biz ‘partnerships’.. something more narrow needed

EmilyRCampbell1@JasonPeck There r still true mktg sponsorships out there even tho’ some local partnerships may lean more toward philanthropy.

briangainorRT @JasonPeck poses a great question – thoughts on “partnerships” vs. “sponsorships”? How do you see your relationship with partners?

Darren_Heitner@JasonPeck I love the idea of banning the word “sponsorship”, all successful “sponsorships” are partnerships. Both sides should win.

Sponsorships vs. Partnerships – My Thoughts

Let’s see how Wikipedia defines the terms.

“A partnership is a type of business entity in which partners (owners) share with each other the profits or losses of the business.”

“To sponsor something is to support an event, activity, person, or organization financially or through the provision of products or services.”

The partnership definition that Wikipedia gives isn’t completely relevant to this conversation–which is about using the term sponsorship vs. partnership when describing deals between sports/entertainment properties and brands. In most cases, no brand is going to be willing to equally share in the losses of the property’s business–unless it’s a special deal where the brand is actually able to share in the profits, too. I’m not aware of this happening very often.

The sponsor definition is interesting as it emphasizes giving support. In my opinion, this “giving support” aspect has not been emphasized nearly enough in discussions and articles about sponsorship. For example, all we heard about for awhile was that since Wachovia wasn’t doing well, they shouldn’t be wasting money on sponsoring their golf tournament (and they actually removed their name from it, even though it was paid for). Or that Northern Trust shouldn’t have had a party for their best executives at their tournament. People hear that, instead of hearing about how much money from each PGA TOUR event goes to charity or that the money spent on parties/events provides jobs for cooks, caterers and others. But I’m getting off subject here.

My thinking about this sponsorships vs. partnerships issue is that it’s more of a reflection on how each side sees the other and how they approach relationships. My feeling is that it starts with properties. Do you want a sponsor (someone who supports you via money or services) or do you want (can you get?) a partner (someone who has a greater stake in your success)? While some smaller properties may be happy just finding sponsors, some of the most prestigious properties can be more selective and seek partners who have very strong brands and who must commit more than just money to the relationship.

What do the big leagues/events call these relationships?

Let’s check out some websites to see what wording some of the major pro leagues and premier sports events use when publicly describing their relationships with brands.

• AVP – sponsors (listed on bottom of home page)
• MLB – sponsors (here’s the link)
• NBA – not clear from their website
• NFL – not clear from their website
• PGA TOUR – title sponsors for tournaments and huge list of marketing partners
• USGA – partners (logos listed on bottom right of their home page and here)
• The Masters – no official wording but relationships with IBM, AT&T and Exxon Mobile
• US Open (Tennis) – sponsors (list is here)
• Breeders’ Cup – partners (list is here)

The funny thing is, for some of these properties (and many teams as well), it’s hard to even tell who their sponsors are by looking at their websites! Or they hide them and make you really look around. That would not make me happy I was a sponsor/partner-no matter what the relationship is called. It definitely didn’t make me happy when I used to spend a lot of time researching that stuff.

As consumers’ attention becomes even harder to get (because we have more choices now than ever), my feeling is that the term “partnerships” will be used more often. Properties who used to sell out every event and may have been content just getting money are now in the same boat as brands–they need eyeballs and attention, too. Now both sides are asking each other for access to market to their customers, and the best relationships will be those where both sides help each other. Sponsorships certainly aren’t dying–I just think the word “partnerships” may be more beneficial in describing these relationships and ensuring that both sides are getting what they want and working to help each other succeed.

But maybe I’m completely wrong. Maybe the words should be used interchangeably and there isn’t really much difference between them. Maybe good sponsors are essentially partners. What do you think?

The platform includes standard community features such as profiles, blogs, pictures, and videos, as well as a ticket marketplace (powered by AceTickets.com) that enables fans to buy and sell tickets. Very cool idea with the ticket marketplace, but I wonder about the long-term viability due to ticketing agreements teams have with the StubHubs and Ticketmasters of the world. The platform also enables the communities to have aggregation features, similar to a Digg or Reddit, so users can submit and vote on stories about their favorite teams. You can see more about the platform on TruMedia’s website.

TruFan plans to monetize via advertising, merchandising, ticketing and sponsorships.  A few weeks ago, I was able to have a conversation with TruMedia’s CEO Rafe Anderson about the platform and where they’re going with it. See below for some of my notes from the conversation.

More about TruFan

Their focus is really on the local scene, enabling fans to  keep up with their favorite teams, no matter where they live. One thing they’re doing is helping to support local media properties—for example, they have a partnership with Boston.com to power fan vs. fan debates, known as Slugfests. I think this is a great way for them to get some additional exposure while also helping local media websites stay relevant and become more engaging.

Facebook vs. TruFan

I asked Rafe something to the effect of “now that many teams are engaging fans on Facebook and MySpace, why do you think fans should join TruFan communities?” Rafe said that while Facebook is a great way for teams to communicate and market themselves, fans don’t get the full benefit of local engagement there. TruFan’s value lies in being able to provide an outlet for fans to connect around extremely niche content.

Consolidation

We discussed a little bit about the fact that there are sports communities (official team communities and individual startups) popping up everywhere. While Rafe said he thinks there is room for multiple players, he believes there will be a lot of consolidation over the next couple years. Online sports properties will be able to create a lot more value together than apart.

My Thoughts

I think TruFan is on the right track by partnering with local media and focusing on scalability. They also seem to be thinking about the right things re: monetization.

The only concern I have is that as more teams have their own official  communities and start paying more attention to them (if they can monetize successfully), will fans join these unofficial communities? Also, will sports teams themselves figure out how to partner with local media to share content? This question has been brought up before on Sports Marketing 2.0. How will this affect TruFan and other non-official team communities who want to do these types of partnerships?

There is probably room for multiple team communities in the same market (just as there is room for official and unofficial team websites, blogs, etc.).  What do you think? I certainly don’t have all the answers (I’m not sure anyone does), but certainly would like to hear your thoughts.

Special thanks to Rafe for taking the time to talk about TruFan and what they’re doing.

On Thursday and Friday last week I had a great opportunity to attend the 2009 College Sport Research Institute (CSRI) Conference in Chapel Hill. The conference brought together some of the brightest sports minds, students and faculty to discuss issues facing college sports. I really enjoyed meeting Jeremy Bloom and hearing about his ordeals with the NCAA. Others such as Jay Bilas, Dick Baddour, Bernie Mullin, John Gerdy, Amy Perko and Andrew Zimbalist provided valuable insight on a wide range of issues.

I also especially enjoyed meeting Tim Newman (Coordinator of the Sport Management Program at York College)  and Steve Dittmore (teaches Sport Management at the University of Arkansas), who I’d connected with prior to the conference on Twitter. Tim can be found on Twitter @TimNATC and Steve is @SteveDittmore, if you’re interested in connecting with them there.

I found out about the CSRI Conference through Darren Heitner’s Sports Agent Blog, and he posted my notes from the conference there.

• Day 1 from the CSRI Conference
• Day 2 from the CSRI Conference

Teams and properties often include a lot of different assets in packages for sponsors. Signage, radio and TV spots, other media, experiences, tickets and more and the impressions, ratings and other metrics can be difficult to keep track of. When sponsors ask for results at the end of a season or after an event, you need to be able to tell them exactly what they got and what the results were to ensure that they are happy with what they paid for.

The Solution:

SponsorshipPRO+ presentation software

I was fortunate to speak with Tom Stipes recently about his company and its SponsorshipPRO+ presentation software tool that enables teams and properties to more easily track their sponsors’ assets so they can give them accurate and detailed post-event recap reports. These reports help properties demonstrate that they fulfilled or exceeded what they were supposed to deliver. He didn’t ask me to write about his software, but I wanted to anyway, because I was very impressed with its features and ease-of-use. Tom walked me through a demo (which he’ll happily do for you as well), but you can also see how this works online.

On the admin side, the tool allows properties and teams to create presentations for specific sponsors and catalog and identify assets. You can use some of the built in categories (radio, TV, tickets, etc) or add your own. Within each category, you can assign a description and results to specific assets and upload documents, pictures, and videos to help tell the story of what your sponsors actually received.

After you finish putting in information about each asset, you can easily turn this information into a presentation which you can put on a CD for sponsors. You can include a video intro if you’d like, and you can add any file type–including large audio/video files, spreadsheets, pictures, documents, etc. At anytime during the presentation, you can pull up these specific files to really show the aspects of the program and the results. If you or your sponsors just want to see everything together in a chart, the software enables you to do this as well.

The software isn’t cheap ($699 for the first license and $449 thereafter). However, I think it would pay for itself due to time saved, money saved (on printing costs–no need to print pages and pages of notes and put them in binders anymore) and features that enable you to track assets and results to show sponsors and keep them happy. One thing that may be interesting to develop in the future is an online version of the software, so people can access the data anywhere. But I can see the value in presenting this information in person, so sponsors really get a good picture of what they paid for. And you can always give the sponsor a copy of the presentation so they can look at the data again later.

Has anyone else used or tried this software? If so, what did you think?

Super Bowl Ads

Russell Scibetti from the Business of Sports shares his picks for Super Bowl Ad winners and losers. Also, here’s an interesting post from a UNC business school senior about what makes a Super Bowl Ad super.

Michael Phelps

Caught by the camera for taking a bong hit, Phelps was suspended by USA Swimming for three months. CNBC’s Darren Rovell says this is a joke. Kellogg’s announced that it won’t renew his deal when it expires (but it might have decided that before this whole thing came out), and Sports Media Watch writes that his day’s as America’s golden boy are fading fast.

The Economy’s Effect on Sports

Dominic Perilli wrote a great article at SportsAgentBlog.com about the effect of the economy on sports. The outcome is that sports aren’t as recession-proof as you might think

NJ Nets Creative Promotions

Brian Gainor at Partnership Activation writes about an interesting promotion the NJ Nets are doing to give local CEOs a chance to win 2-months free sponsorship next season by participating in the Metropolitan Madness Basketball Challenge in March. Nets exec Brett Yormark is also teaming up with his brother Michael and the NHL panthers in a promotion to allow fans of either team to cash in unused season tickets for a seat at the other team’s games.

National Signing Day Thoughts

Marc Isenberg, author of Money Players (the book and the blog), provides some interesting thoughts on National Signing Day and how the process could be improved to better help/protect student-athletes.*Side note* I’m very pleased that the Tar Heels are ranked by Scout and Rivals as having a top 10 recruiting class. Big things are coming for UNC football.

Marriage of Live Nation and Ticketmaster?

The Wall Street Journal announced that Live Nation and Ticketmaster, two of the largest players in the sports and entertainment ticketing industry, are close to a merger. Russell Scibetti provides some thoughts about what this could mean for venues, teams and other ticketing companies.

“Just in time to keep the partnership bull raging, Singularity—sudden, unprecedented progress including breakthroughs in brain science, social media and digital data—alters the physics of sponsorship.

Sponsorship is founded on the instinctive, often subconscious, equation that together, the value of each partner is worth more than either could achieve on its own: 1+1=3.something, or Pi.”

In our economy today, it is even more vital than ever  that companies in the sports industry figure out ways to work together and use new strategies and tools to survive and generate revenue.  I’ve never attended an IEG conference before, but I’m planning on going this year, as I think there will be a lot to be learned from some very smart people. They’ve got a great lineup of keynote speakers, including:

• Peter Diamandis, X PRIZE creator
• Rolf Jensen, award-winning author of The Dream Society
• Johan Jervoe, corporate VP, global marketing for McDonald’s
• Tony Robbins, Life coach (I’m a pretty big fan, and am pretty excited to see Mr. Robbins)
• Keld Strudahl, international marketing director for Carlsberg Breweries

It looks like this conference will also feature some great presentations and worshops conducted by thought-leaders from companies such as:

• American Airlines
• Chevron
• MillerCoors
• Kodak
• P&G
• Sprint
• Visa

You can see more about the conference here. It looks like a great event and I’d love to connect with any of you who are planning on attending. It’s not cheap (individual ticket is $1,895), but I think it will be worth it, and you get a discount for purchasing multiple tickets. IEG was nice enough to get in touch with me and provide a discount code. The first 25 people who register using the code “AC2009Sports” will get 10% off the cost of their tickets.

According to their website, almost half of the 1,200 tickets have sold, so if you’re planning on attending, you might want to register soon before the tickets sell out.

Let me know if you’re coming to this event and let’s meet up!

Sponsor Pitch, which launched in closed beta in early December, aims to connect sponsors, properties and agencies to improve the sponsorship discovery/pitch process for all parties. I first heard about the company from founder Kris Mathis on Sports Marketing 2.0 about a month ago, so I requested an invite to see what it was all about. According to the Sponsor Pitch blog, they recently had their 1,000th beta user sign up, so I thought this might be a good time to explore the site a little more and try to help them get the word out. I really like that they launched in beta and are soliciting feedback and involving their users in the development process.

First, a little more about Sponsor Pitch. The site lets properties to upload a video and add information to explain their pitch and what they are all about. Sponsors can search through pitches based on a variety of criteria to find something they’re interested in. The search criteria includes:

• Property Genre (arts & culture, sports, charity, etc)
• Location (city, state and/or zip)
• Timing
• Media assets
• Audience demographics (age, gender, HH income)

After I received my invite code, I signed up as a property so I could explore the site. I searched for sports properties and found that there were already 10+ results, such as the AVP Crocs Tour and The CollegeInsider.com Postseason Tournament. Each property has its own page, which includes a logo, description, who to contact, video, existing sponsors, and event location/s. I really liked this layout, which you can see on the AVP Crocs Tour page (and the picture below). Another added benefit here is that people can rate sponsor pitches, and the best ones appear on the “Hot Opps” section of the site. You can also share these pitches on Facebook, LinkedIn, Delicious and some other social sites.

Next, I decided to check out the “My SponsorPitch” section, where properties can enter details about themselves (and I assume sponsors can do the same here). I decided not to do this tonight, but the fields were very easy to navigate and it looked pretty easy to complete.

Other interesting parts of the site include areas for resources, recent news headlines and a place for service providers (agencies, media, etc) to add their own informational pitch.

Overall, I think Sponsor Pitch has a ton of potential and can help save marketers time by allowing them to more easily find and filter sponsorship opportunities according to the criteria that they’re looking for. Did I mention the site is free for both sponsors and properties?

Have you had a chance to look at Sponsor Pitch yet? If so, what are your thoughts?

Since the NBA season has started, I thought it would be interesting to see which teams are using Twitter to post team news and engage with fans. To identify teams that are on Twitter, I used a combination of Twellow, Twitter Search and my own investigation to identify “official” Twitter accounts of teams (ones that looked official and had links back to the official NBA team site). In many cases, a blogger or other website (ex: sportytweets.com) has established a team Twitter account to post scores and news and links back to his/her blog. I didn’t include this stuff in my investigation, since this does not count as something that is coordinated by the team itself. I haven’t spent an eternity on this and have probably missed a few things, so feel free to correct me if I have.

 NBA Teams on Twitter (official accounts)

Detroit Pistons

Chicago Bulls

Miami Heat

**update **

Philadelphia 76ers (thanks to Russell Scribetti for the find)

Portland Trailblazers (thanks to Lauren Beyer and Kelsey Thompson)

Memphis Grizzlies (thanks Lauren)

I didn’t think every team would be involved with Twitter, but I’m surprised how few are. Other teams are missing a huge opportunity for community relations. They could be providing fans with official news, updates and discounts and learning about what their fans like. Instead, they are absent from the conversation. Instead of finding Twitter updates from official team sources, fans are finding them from other bloggers and websites, and teams are missing out on the opportunity to use Twitter to drive traffic to their own websites. I wonder if the NBA’s rule that restricts teams’ marketing territories has anything to do with the lack of teams on Twitter?

Do you think teams should be on Twitter? Would you want to see updates, news and ticket discounts from your favorite team (NBA or other league) there?

One main theme of the day was access–giving fans exclusive content and making them feel like they’re getting something unique/special. Some sponsors/teams are already doing a good job of this, but others should think about this more. I took a decent amount of notes so I won’t make you read through all of them. But I do want to share some key points on widgets that I made note of.

Widgets can be a powerful way to reach people and spread content, though I think the majority of people still don’t know what one is, so it’s not easy to create a widget that spreads easily. People are lazy, and as content creators, we should think about ways to go to them, instead of asking them to come to us. The NBA has over 700 widgets (player stats, pictures, videos, etc) and monetizes by selling ads/sponsorship across units. The Washington Wizards Playoff widget was successful in generating ticket revenue last year.

Widget best practices
1) content needs to be exclusive
2) Individuality- let people take what they want and customize it

Thanks to Pat Coyle for organizing this conference. You can see some pictures from the event in the widget below.

Find more photos like this on Sports Marketing 2.0